No Refunds. All sales are final. We are open rain or shine !
Other than the State of New York forcing us to close down on a date of your visit to the park due only to Covis19 then you will receive a full refund. Otherwise no refunds at all.

If a change of date or time slot is needed after the tickets are purchased online there will be a change order fee of $10.80 per ticket change request. If available if many cases ticket dates cant be changed due to limited nightly tickets being availability. In that case tickets must be used on that night or will expire and the ticket will be voided for the 2020 Season. All name changes & date changes must be made as soon as possible 24hrs before the date you choose to visit the park. If you choose to change your date due to weather like rain and we can't change your date you must come to the park on the original date you picked otherwise your ticket will expirer and will be void. We are open even if it rains as the park is completely blacktopped and 7 out 10 of the haunted attractions are indoors and the outdoors attractions have a lot of structures you will be walking in and out of as you progress to the next attraction. We allow small Umbrellas. Please note you will not get a refund if it rains and you decide your not coming to the park. If the weather is severe with heavy rain and high winds we will change your tickets to a new date and time slot for the 2020 Season of your liking and the change fee of $10.80 will not be charged to your tickets.

Once you purchase your tickets for the date of your choice and time slot the ticket must be used on that date and time you picked only. NO REFUNDS! We are selling a very limited number of tickets per night to keep capacity low as visitors arrive and leave the park each hour during our nights of operation. Please make sure the date & time slot you choose for our 2020 Season is your final choice as there is a $10.80 change fee per ticket and if you don't change your date & time slot before the date you picked your tickets will expire after Midnight on the date you picked to come to Pure Terror Scream Park and there are NO REFUNDS once your tickets are purchased they must be used on that date and time slot that you reserved a date and time slot for. If you can't attend the event your tickets can be transfer for a $5.40 fee per ticket. The Ticket Transfer Fee is only for the change of name , address and contact info for the new ticket holders

All sales are final (no exceptions) our seasonal event is just like a professional sporting event , Concert , Broadway Theater Show once tickets have been purchased for Pure Terror they must be used on the date and time slot chosen. Due to Covid-19 all tickets must be purchased online. No cash or credit card purchases onsite at our box office. All transactions must be made online at pureterror.com this will help us control the amount of customers that attend the park each night. All sales are final and No Refunds for our Seasonal Halloween event. Thank You and hope to see you soon for our 2020 Season. We would also like to think all of our customers for supporting our Halloween Attraction during these tough times. Thank you so much !